If you no longer wish to continue renting the instrument, please contact our Customer Service Specialists at 1-855-998-3110 to arrange its return. We are unable to receive returns in person. All instrument returns and exchanges must be shipped to our corporate office at:

Music Matters After School
Attn: Returns
500 Sun Valley Dr., Suite D2
Roswell, GA 30076

Please Note: We cannot guarantee charges will be stopped or replacement items will be shipped if our return policy is not followed.


Did you know you can keep renting without taking the classes?
If your child is unable to continue taking the after school classes, but you wish to continue renting the instrument - we have a program for you!

You can keep your child's instrument for a low monthly rate and payments will go towards the purchase. Here are the details:

  • $20 a month (plus tax) for clarinet, flute, percussion learning kit, trombone, trumpet, viola and violin
  • $30 a month (plus tax) for alto saxophone and cello
  • Accumulated credit goes toward the purchase of any instrument
  • Free shipping!*

*All shipping and repairs are free with exception of: shipping cost to return instrument; shipping Cellos to and from NC; accessory exchanges only accepted if the item(s) are unopened within 30 days of purchase; negligent damage; loss of instrument; theft and/or fire covered with police report- must present to us within 72 hours of the loss. Replacement instrument will be sent immediately at no cost.

Please contact our Customer Service Specialists at 1-855-998-3110 if you are interested in this program.


 
 
Option #1
Complete a standard return

Option #2
Rent-to-Own Program